Effective Feb 14, 2012.
Jovial Inc. ("Waggit.com," "we," "our,” or "us") provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use and disclosure of personal information we receive from users of www.waggit.com (this "Site"). At waggit.com, we understand that you value your privacy, and we want to help make your experience with our Site and other services we may offer (referred to in this policy collectively as our “Service”) satisfying and safe. This Privacy Policy applies only to information that you provide to us through this Site. This Privacy Policy may be updated from time to time. We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Service.
As used in this policy, the terms "using" and "processing" information include using cookies on a computer, subjecting the information to statistical or other analysis and using or handling information in any way, including, but not limited to collecting, storing, evaluating, modifying, deleting, using, combining, disclosing and transferring information within our organization or among our affiliates within the United States.
We collect information from you when you register on our Service, subscribe to our newsletter, respond to a survey, fill out a form or become a member.
When ordering or registering on our Service, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or personal information.
We may request information from our members via survey or polls. We also may hold contests or promotional competitions that members may partake in. Participation in these activities is completely voluntary and the user therefore has a choice whether or not to disclose information. Information requested may include contact information and demographic information. Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this Service. Information gathered from polls will be used to provide Site visitors guidance on pet products and services.
Our primary goals in collecting information are to provide and improve our Site, our Services, features and content, and to enable users to enjoy and easily navigate the Site.
When you register with us through the Site and become a waggit.com Member, or when you wish to contact a waggit.com Member, we will ask you for personally identifiable information. This refers to information about you that can be used to contact or identify you ("Identity Information"). Identity Information includes, but is not limited to, your name, phone number, email address and home postal address, but does not include your credit card number or billing information. In order to process some of your transactions through the Site, we may also ask for your credit card number and billing information ("Billing Information") (Identity Information and Billing Information together, "Personal Information”). We use your Personal Information mainly to provide the Service and administer your inquiries.
We also collect the other information that you provide as part of registration and the administration and personalization of your profile webpage (e.g., without limitation, zip code (on its own) and individual preferences or demographic information) ("Non-Identifying Information"). Non-Identifying Information includes Personal Information that we aggregate or otherwise render it anonymous. We use your Personal Information (in some cases, in conjunction with your Non-Identifying Information) mainly to provide the Service, complete your transactions, and administer your inquiries.
We also use your Personal Information to contact you with waggit.com newsletters, marketing or promotional materials and other information that may be of interest to you. If you decide at any time that you no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of the communications or update your "user preferences" information. (See "Changing or Deleting Information," below.) Please note that we may also use your Personal Information to contact you with information related to your use of the Service; you may not opt out of these notifications.
When you visit the Site, whether as waggit.com Member or a non-registered user just browsing (any of these, a "waggit.com User"), our servers automatically record information that your browser sends whenever you visit a website ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type or the webpage you were visiting before you came to our Site, pages of our Site that you visit, the time spent on those pages, information you search for on our Site, access times and dates, and other statistics. We use this information to monitor and analyze use of the Site and the Service and for the Site's technical administration, to increase our Site's functionality and user-friendliness, and to better tailor it to our visitors' needs. We also use this information to verify that visitors to the Site meet the criteria required to process their requests. We do not treat Log Data as Personal Information or use it in association with other Personal Information, though we may aggregate, analyze and evaluate such information for the same purposes as stated above regarding other Non-Identifying Information.
Like many websites, we use "cookies" to collect information. A cookie is a small data file that we transfer to your computer's hard disk for record-keeping purposes. We use cookies for two purposes. First, we utilize persistent cookies to save your registration ID and login password for future logins to the Site. Second, we utilize session ID cookies to enable certain features of the Site, to better understand how you interact with the Site and to monitor aggregate usage by waggit.com Users and web traffic routing on the Site. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Site and Service and then close your browser. Third party advertisers on the Site may also place or read cookies on your browser. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of the Site or all functionality of the Service.
Our Web pages contain electronic images known as Web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.
As part of the Service, Waggit.com Users may communicate with Waggit.com Members through use of the "Contact" feature on the site. Where Waggit.com Users have selected the option of adding one or more email addresses to an online form, the message they create in the corresponding template will be sent from Waggit.com to those email addresses on their behalf. These email addresses will be used only for the purpose of sending the email communication to the addressee. Your friend may contact us at feedback@waggit.com to request that we remove this information from our database, and we will use reasonable efforts to remove the information. You can import contacts from your email account address book to invite them to send you a recommendation. We collect the username and password for the email account you wish to import your contacts from and will only use it for that purpose only.
Identity theft and the practice currently known as "phishing" are of great concern to Waggit.com. Safeguarding information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your credit card information, your account ID, login password, or national identification numbers in a non-secure or unsolicited e-mail or telephone communication. For more information about phishing, visit the Federal Trade Commission's website at http://www.ftc.gov.
Waggit.com is designed to allow members to share information with one another in order to facilitate arranging dog play dates, shared dog walking, overnights stays and sittings and other services/products regarding dogs.
If you post any of your information to a public area of our Service, please be aware that it is no longer Personal Information for the purposes of this policy, and we or anyone else may use such information without restriction. If you provide access to Personal Information or other information, including your email address or name, to a limited set of other users through any of our privacy controls or other settings, please understand that Waggit.com has no control over how others may collect, use, or disclose such information.
When you register through the Site and submit your Personal Information to create a profile webpage, Waggit.com Users will see your first name and last initial ("Required Member Identifiers"). You can choose what other Personal Information you provide as part of your profile ("Other Member Information") (together, your "Profile Information"). We will display your Profile Information in your profile page and elsewhere on the Site, and, with your prior permission, on third party sites. Any information you choose to provide as part of your profile should reflect how much you want other Waggit.com Users to know about you. We recommend that you guard your anonymity and sensitive information and we encourage members to think carefully about what information about themselves they disclose in their profile pages. You can review and revise your profile information at any time. We may also display your geographical location in the form of a map so that other users can see your general area and neighborhood. Your actual street address will never be disclosed
We may share aggregated information that does not include Personal Information and we may otherwise share disclose Non-Identifying Information and Log Data with third parties for industry analysis, demographic profiling and other purposes. Any aggregated information shared in these contexts will not contain your Personal Information, unless such Personal Information is Non-Identifying Information.
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Site-related services (e.g., without limitation, maintenance services, database management, web analytics and improvement of the Site's features) or to assist us in analyzing how our Site and Service are used. These third parties may have access to your Personal Information; if they do, this access is only so that they may perform these tasks on our behalf and they are obligated not to disclose or use it for any other purpose. We may also provide Personal Information to our business partners or other trusted entities for the purpose of providing you with information on goods or services we believe will be of interest to you. You can, at any time, opt out of receiving such communications.
Waggit.com cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of Waggit.com or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, any illegal, unethical or legally actionable activity.
Waggit.com may sell, transfer or otherwise share some or all of its assets, including your Personal Information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy.
All Members may review, update, or correct the Personal Information in their registration profile by contacting us at feedback@waggit.com or editing the relevant part of their profile. If you contact us, we will attempt to accommodate your request, including any request to deactivate your record in our system. See below for privacy contact information.
Waggit.com is very concerned with safeguarding your information. We have put in place physical, electronic, and managerial procedures to safeguard and secure the information we collect online to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at feedback@waggit.com We will attempt to make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored "personal data" (as defined in applicable state statutes on security breach notification) to you via email or conspicuous posting on this Site, insofar as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
Our Site contains links to other websites. If you choose to visit an advertiser by "clicking on" a banner ad or other type of advertisement, or click on another third party link, you will be directed to that third party's website. The fact that we link to a website or present a banner ad or other type of advertisement is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit personal information from you. Other sites follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit.
This Site is not directed to children under 18. We do not knowingly collect personally identifiable information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at feedback@waggit.com If we become aware that a child under 13 has provided us with Personal Information, we will delete such information from our files.
The Service is hosted in and provided from the United States. If you use our Service from the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring your personal data to the United States. The United States does not have the same data protection laws as the EU and some other regions. By providing your personal information, you consent to the transfer of your personal data to the United States and the use of your personal information in accordance with this policy.
If you have any questions about this Privacy Policy, please contact us at info@waggit.com.